Thank you for purchasing an eBook from my store. I strive to ensure you are satisfied with your purchase. Please review my refund policy for digital products below:
- Non-Refundable Nature of eBooks: Due to the digital nature of eBooks, all sales are final once the file has been downloaded, except in specific circumstances outlined below. This is to prevent unauthorized use or distribution after purchase.
Eligible Refund Conditions:
- Technical Issues: If you experience issues with accessing or downloading your eBook (e.g., a corrupted file or delivery failure), please contact me within 7 days of purchase. We will work to resolve the issue, and if it cannot be resolved, I will offer a full refund or a replacement copy at my discretion.
- Accidental Purchase: If you accidentally purchase an eBook, you may request a refund within 7 days of purchase, provided the eBook has not been downloaded or accessed.
- Refund Process:To request a refund, please contact me at mac@macflynnn.com or through my contact form with your order number and a brief explanation of the issue.
Refund requests will be reviewed within 48 hours, and if approved, processed within 5–7 business days to your original payment method.
Refunds will not be granted for reasons such as a change of mind or dissatisfaction with the content after the eBook has been accessed. - Compliance with Local Laws: I adhere to applicable consumer protection laws in the United States. If you are in a region with specific refund rights (e.g., the EU’s 14-day withdrawal period), note that by purchasing and downloading an eBook, you consent to immediate delivery and acknowledge that this waives your right to a refund unless otherwise required by law.
- Contact Me: For any questions or issues with your purchase, please reach out to me. I’m here to help ensure a positive experience.
I reserve the right to refuse refunds that do not meet the above criteria or appear to involve misuse of this policy. Thank you for supporting independent authors!
